T-Mobile
The first onboarding app for the third-largest wireless carrier in the United States.
Lead UX & visual designer
• Developed concepts
• Made sitemap
• Created UX & visual designs
• Oversaw 3 UX designers
“Nancy was a joy to have on the TMO program. Despite being a program with a ton of challenges (process, culture, type of work, etc.), Nancy dug into her work with a positive – but realistic and not fake! – attitude, which was really appreciated in what was frequently a negative environment. She was always seeking out how she could do more, leaning in to various conversations and activities. Having her… was a godsend! — Studio Lead of Fjord Seattle
“Nancy was a great onboarding leader that helped and supported me throughout a project we worked together on. I had the pleasure of working side by side with Nancy on this project. It was my first project at Accenture as well as my first time in Seattle, and I was very grateful for Nancy's ability to help integrate new team members. Nancy led several projects that helped to create a positive culture for the team. Given her natural inclination to including people, I was able to help her to provide onboarding support to new team members, set up team bonding activities for the Accenture team members, and set up an onboarding site to make the onboarding process more seamless. I appreciate all of her help and support, and having had the opportunity to work with her, I know that her genuine concern for others and her focus and organization skills will contribute to her being a great team leader.” — Fjord Visual Designer
“Nancy is a true organizer. She is fast to adapt. She is continuously building personal relationships, and encourages the team to build a support network beyond just work. Her spirit brightens us all, and her presence shows us the natural responsibility for doing things right and paying it forward.” — Fjord Visual Designer
“Nancy is a dedicated team player with a great attitude and enthusiasm to learn. She quickly picked up Axure (Interaction design wireframe and prototyping tool) and developed her skills to be a key contributor to the project. She ensured all tasks were completed on schedule and willingly worked extra to incorporate the latest decisions and directions into her screens. In addition to her role responsibilities as a UX Architect, Nancy took it upon herself to own and improve the onboarding process as well as coordinate our internal people developer brown bag lunch series. I would be fortunate to have Nancy on my team in the future and know given the opportunity she will continue to shine.” — Fjord UX Designer
