Kohl’s
New and updated user flows for the Android and iOS mobile native apps for the largest department chain store in the United States.
Lead UX & visual designer
• Created UX & visual designs
• Presented designs to Kohl’s senior leadership
• Oversaw 3 visual designers
“Nancy instilled a lot of trust in Kohl’s Senior Manager. He has not once heard feedback on the visual designs she has been responsible for that there was an issue (and apparently he usually does hear this about designs from the client partners) and told us that the high quality work that Nancy does is a big part of the reason this is such a high performing team.” — Accenture Senior Manager of Retail Digital Delivery
“Nancy was a delight to work with, bringing a multi-faceted skill set to the team which extended beyond her primary focus as a visual designer. Nancy’s expertise helped make the overall products she designed stronger with timely input on user experience and the ability to tackle end to end challenges. In addition to her creative talents, I appreciated Nancy’s organization and inherent project management, communication and partnership skills.” — Kohl’s Senior Manager of Customer Experience Planning and Strategy
“Nancy's positivity and willingness to help makes her an approachable team lead and peer at work. During my engagement with her major retailing chain, she always made sure I had a part in every conversation and kept me informed if not. I appreciate her efforts to onboard and train new hires, resulting in my input always being valued. Aside from our project engagement, she frequently coached me on taking care of project logistics and managing client relationships. In doing so, she has helped me develop an appreciation for being detailed oriented with every task at hand. I can certainly say that her guidance has helped me adjust to the Fjord studio a lot quicker.” - Fjord UX designer
